​How Do I Place An Order?

 

Add items to cart and check out, pay using paypal or credit card through square, If you have any questions do not hesitate to contact us.

 

Payment and Shipping

 

Payment is done through PayPal or Square, where you may create an account and use your credit or debit card for payment. Your shipping address will be stored here as well so you do not have to enter it every 

time you shop. Shipping is always free within Canada, and has only a

small fee internationally. Please contact us before placing international orders.

 

Returns & Refunds

 

We offer 30 days exchanges for in store credit or other product.

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Exchanges or Damages

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If you would like to exchange jewelry please come see us at one of our locations, or, mail it to:

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Bellezza Moda YQR

4830 Gordon Road

Unit 120

Regina, SK

S4W 0B7

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Please include a stamped envelope so I may return your exchanged purchase. Please include receipt for proof of purchase. 

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Include in your parcel what you would like to exchange it for.

If there is a price difference please include a cheque with the difference.

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Exchanges can only be made within 30 days of purchase. Jewelry must be in unworn, original condition with all original packaging.

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For damages, include a note of what is wrong with the product.

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Warranty

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If you would like to warranty a product please come visit one of our stores, or,  mail it to:

​

Bellezza Moda

4830 Gordon Road

Unit 120

Regina, SK

S4W 0B7

​

Include a note in the parcel with what is wrong with the product.

Warranty is lifetime on crystal ball earrings and necklaces.

Warranty is 30 days on all other products

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All warranty work must have receipt present.

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Privacy Policy 

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This Privacy Policy explains how Bellezza Moda ("we", "us", or "our") collects, uses, discloses, and protects personal information in connection with your use of the website www.bellezzamoda.ca (the "Site") and our products and services. We comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

 

1. Information We Collect

We may collect, store, and use the following categories of information:

 

- Personal identifiers and contact information: name, email address, mailing address, phone number, and account username.

- Account information: passwords (stored securely; we cannot retrieve your password in plain text), profile preferences, order history, and communications with us.

- Payment information: payment method details (e.g., credit/debit card numbers). We do not store full card numbers ourselves; payment is processed by a PCI-DSS-compliant payment processor. We may retain transaction IDs, last four digits of the card (where applicable), and related payment information for accounting purposes.

- Order and shipping details: products purchased, order status, shipping and billing addresses, invoice numbers, delivery tracking information.

- Device and usage data: IP address, browser type and language, operating system, referring/exit pages, timestamp, pages viewed, mobile device information.

- Location data: approximate geographic location derived from IP address to facilitate shipping and tax calculations.

- Communications: customer support inquiries, chat transcripts, emails, and other messages you send to us.

- Marketing preferences: consent status, preferences for receiving marketing communications, engagement data (opens, clicks).

 

2. How We Collect Information

- Directly from you: when you make purchases, create an account, subscribe to newsletters, or contact us.

- Automatically: through cookies and similar technologies that collect usage statistics and help operate the Site.

- From service providers and partners: payment processors, shipping/logistics providers, hosting and IT services, analytics providers, and advertising partners (as applicable). We may receive information about you from these third parties as appropriate.

 

3. How We Use Your Information

- To process and fulfill orders (billing, shipping, customer service).

- To communicate about orders, shipments, returns, and support.

- To personalize your experience on the Site and tailor offerings.

- To improve our products, services, and website performance.

- To detect, prevent, and address fraud and security issues.

- To comply with legal obligations and maintain records.

- For marketing and promotional communications (where permitted by your consent or applicable laws).

- For internal analytics and business planning.

 

4. Legal Bases for Processing (Canada)

- Performance of a contract: to fulfill your orders and provide services.

- Consent: for activities such as marketing communications and certain cookies.

- Legitimate interests: for security, fraud prevention, and improvement of our services.

- Legal obligation: to comply with laws and regulations.

 

5. Disclosure of Your Information

- With service providers that help operate the Site and deliver services (e.g., payment processors, shipping carriers, cloud hosting, IT support, analytics).

- With your consent or direction.

- For compliance with legal processes, government requests, or to protect our rights and safety.

- In connection with a merger, acquisition, or sale of all or part of our business.

- We do not sell your personal information to third parties, except as required or permitted by law.

 

6. International Transfers

Your information may be transferred to and stored in countries outside Canada, including the United States or other jurisdictions, for processing by service providers. We require appropriate safeguards (such as contractual protections) to protect your data when it is transferred across borders where required by law.

 

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, and unauthorized access, disclosure, alteration, and destruction. We use encryption for data in transit (TLS) and, where appropriate, at rest. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

 

8. Cookies and Tracking Technologies

- We and our partners use cookies and similar technologies to operate the Site, analyze usage, and support marketing efforts.

- Types of cookies: essential cookies (needed for site operation), performance cookies (collect analytics), functionality cookies (remember preferences), and advertising/targeting cookies (for marketing).

- Your choices: you can manage cookies through your browser settings or via any cookie banner/preferences on the Site. Some features may not function properly if you disable certain cookies.

- Do Not Track: Some browsers offer Do Not Track signals. Our Site does not respond to Do Not Track signals, and we rely on your cookie choices and consent where required by law.

 

9. Your Rights

- Access: You may request access to your personal information we hold.

- Correction: You may request corrections to inaccurate or incomplete data.

- Deletion: You may request deletion of personal information in certain circumstances (subject to legal obligations and our own data retention requirements).

- Restriction or objection: You may request to restrict or object to certain processing, including marketing.

- Portability: You may request a portable copy of your information where applicable.

- Withdraw consent: Where we rely on consent, you may withdraw that consent at any time.

• International/EEA rights: If you are in the EEA or UK, you may have rights under GDPR/UK GDPR, including data access, correction, erasure, restriction, objection, and data portability, as applicable. 

• Exercising your rights: To exercise any of the above rights, contact us at info@bellezzamoda.ca. Include your name, contact information, and a clear description of your request.

 

10. Marketing Communications

- We may send you promotional communications about our products, services, and events if you have opted in.

- You can opt out at any time by using the unsubscribe link in marketing emails, adjusting your account settings, or contacting us.

 

11. Children’s Privacy

- Our Site is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it.

 

12. Links to Other Websites

- Our Site may contain links to external sites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

 

13. Changes to This Policy

- We may update this Privacy Policy from time to time. We will post the updated policy on the Site and update the effective date. If material changes affect your rights, we may provide additional notice as required by law.

 

14. How to Contact Us

- If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

  - Email: [info@bellezzamoda.ca]